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  3. Compassion Shines Through Special Acts of Care

Compassion Shines Through Special Acts of Care

Published: January 01, 2025

Compassion in Action: How AnMed Teammates Go Beyond the Call to Uplift Patients, Families, and the Entire Community

(Anderson, S.C. – January 1, 2025) – A young patient in labor was taken to the AnMed North Campus in 2024 because she mistakenly believed that was still the location of the Women’s and Children’s Hospital. She was already struggling with contractions.

When Dr. Michelle Tucker was alerted to the situation, she ran to assist. 

The patient and her mother were parked outside of a North Campus entrance. The patient desperately wanted to push with her contractions, but Dr. Tucker and her team kept the patient calm. They provided privacy and support while waiting for an ambulance to take the patient to the Maternity Center down the road at AnMed Medical Center.

Dr. Tucker even rode with the patient in the ambulance to best soothe and care for the patient and her coming baby.

That’s the kind of compassion that shines through our care.

Local Patients and National Association Appreciate Our Efforts

It’s what led Audrey Wilson to make phone call after phone call during and after business hours to secure insurance coverage for a patient’s life-saving surgery.

It’s what led Sonja Abramovitz to deliver a head cover and false eyelashes to a cancer patient who was distressed about removing her wig for a procedure.

It’s what drove our efforts to advance equity of care for all patients with years of initiatives in the public view and behind the scenes. For our work, we were named among only three health systems in the U.S. as winners of the 2024 Carolyn Boone Lewis Equity of Care Award from the American Hospital Association.

We don’t readily extend deep compassion for such awards. We don’t do it because it’s part of a business model or to gain attention. We do it because that’s how we feel and that’s who we are.

That’s why the AnMed Foundation has donated millions of dollars to help meet the greatest health care needs of the community.

That’s why we’ve invested hundreds of thousands of dollars in equipment, facilities, training and analysis to enhance the security of patients, visitors and teammates.

Teammates go above and beyond in their care

That’s why teammates went above and beyond what patients expected in 2024 to help them reach loved ones in times of need.

That’s why Jennifer Callaham retrieved a wheelchair and pushed a patient across parking lots and a road to help the man reach the right office.

That’s why Tommy Brister left his 12-hour shift and drove to a nursing home to retrieve hearing aids for a patient who’d left them behind.

That’s why Casey Singleton and Marcia Wells gave up their lunch break to accommodate a man on crutches who arrived for an appointment two hours late.

That’s why Allison McClellan personally gathered much-needed medical equipment for a patient who was left vulnerable by a power outage.

That’s why Christie Heaton and Daphne Simpson got involved locally and through a corporate office to have a nursing home’s policy changed. That meant a patient could use an important piece of equipment in a home he didn’t want to be forced to leave.

The man and nursing home were grateful that Heaton and Simpson cared.

We remain grateful for all our teammates’ compassion.

Media Contact:

  • Michael Burns
    864-512-3765
    michael.burns@anmed.org

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