Notice of Data Security Event
AnMed Health (“AnMed”) is a nonprofit health system dedicated to caring for the communities we serve throughout South Carolina and North Georgia. We recently experienced a cybersecurity incident affecting portions of our computer network. Although our investigation remains ongoing, we believe it is important to share what we have learned to date, including information that may affect the privacy of certain patient information. We are also providing guidance on steps patients may wish to consider.
What Happened? On July 26, 2026, we learned that a computer virus was used to lock access to files stored on our computer network. Please note, however, that our patients’ electronic health records are primarily stored in a secure cloud environment that was not affected by this incident. In response to this matter, our computer network was securely restored using specialized cybersecurity teams while we also investigated the activities undertaken on the computer network. The investigation is almost complete, and we did identify that files on certain systems within our computer network were copied without permission in July 2026. In some instances, limited patient information may have been stored locally on the computer network for providing care. Our investigation into these files, including their contents, remains ongoing. The process of reviewing these files is methodical and will take time to complete. After we complete the review of the files, we will send direct notices to patients whose information was in the files.
What Information Was Involved? As referenced above, the electronic health records system was not affected by this matter. However, some files involving patient care could have been stored locally on our systems. The investigation into the specific patient information that could be involved is ongoing; however, the types of information stored on the network may include patient name and the following: demographic information, such as address, contact information, date of birth, Social Security number, and driver’s license or other government issued identifier; clinical information, including diagnosis, condition and treatment related information, lab results, and medications; and, financial information, including health insurance claims information, health insurance subscriber ID number, financial account number, and payment card number.
What We Are Doing. We are working with federal and state law enforcement, and third-party specialists to continue investigating this incident. As part of our ongoing commitment to information security, we continually assess and enhance our cybersecurity program, including our policies, procedures, employee training, and technical safeguards. Consistent with that approach, we are evaluating this incident and identifying opportunities to further strengthen our training and security measures. We are also reporting this incident to the U.S. Department of Health and Human Services.
What Individuals Can Do. We have no indication of an individual experiencing verified identity theft as a result of this incident. Whether individuals wish to take any steps in response to this matter is a personal decision. Individuals may utilize the free resources and guidance in the “Steps Individuals Can Take To Protect Personal Information” and “Steps Individuals Can Take to Protect Their Minor Dependents’ Personal Information” sections below. If individuals have additional questions, they may contact AnMed’s toll-free assistance line at 1-866-200-0970. To the extent relevant information is involved, we encourage individuals to remain vigilant against incidents of identity theft and fraud by reviewing account statements and monitoring their free credit reports for suspicious activity and to detect errors. Information on how to monitor free credit reports, place a fraud alert and/or security freeze on a credit file, and additional resources on how to monitor and protect against identity theft and fraud are located in the “Steps Individuals Can Take To Protect Personal Information” and “Steps Individuals Can Take to Protect Their Minor Dependents’ Personal Information” sections below.
For More Information. If individuals have questions about this matter, they may contact AnMed’s toll-free assistance line at 1-866-200-0970, Monday through Friday from 9:00 a.m. through 9:00 p.m. Eastern (excluding U.S. holidays). Individuals may also write to AnMed at AnMed Medical Center, Attn: Compliance Department, 800 N. Fant Street, Anderson, SC 29621.
We are committed to maintaining the security of patient information in our care and confidence in our services. We thank you for your patience and understanding.
Sincerely,
AnMed Health
Steps Individuals Can Take To Protect Personal Information
Monitor Relevant Accounts
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.
Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:
- Equifax—www.equifax.com; 1-888-298-0045; and P.O. Box 105788 Atlanta, GA 30348-5788
- Experian—www.experian.com; 1-888-397-3742; and P.O. Box 9554, Allen, TX 75013
- TransUnion—www.transunion.com; 1-833-799-5355; and P.O. Box 160, Woodlyn, PA 19094
For loved ones that may have recently passed, individuals may also place a “deceased – do not issue credit” flag on the loved one’s credit file. Only one consumer reporting bureau needs to be notified, and it will notify the other two major consumer reporting bureaus. Individuals may complete this process using the information provided by the credit bureaus at the below websites:
- Equifax: https://www.equifax.com/personal/help/article-list/-/h/a/relative-death-contact-credit-bureaus
- Experian: https://www.experian.com/blogs/ask-experian/reporting-death-of-relative/
- TransUnion: https://www.transunion.com/blog/credit-advice/reporting-a-death-to-tu
Additional Information
Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement. This notice has not been delayed by law enforcement.
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, DC 20001; 1-202-442-9828; and oag.dc.gov. AnMed Healthcare may also be contacted at 1-877-794-1003.
For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-576-6300 or 1-888-743-0023; and https://www.marylandattorneygeneral.gov/. AnMed Healthcare may also be contacted at 1-877-794-1003.
For New Mexico residents, consumers have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in their credit file has been used against them, the right to know what is in their credit file, the right to ask for their credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to consumers’ files is limited; consumers must give consent for credit reports to be provided to employers; consumers may limit “prescreened” offers of credit and insurance based on information in their credit report; and consumers may seek damages from violators. Consumers may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage consumers to review their rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave NW, Washington, DC 20580.
For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov.
For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.
For Rhode Island residents, the Rhode Island Attorney General may be contacted at: 150 South Main Street, Providence, RI 02903; 1-401-274-4400; and www.riag.ri.gov. Under Rhode Island law, individuals have the right to obtain any police report filed in regard to this event.
Steps Individuals Can Take To Protect Their Minor Dependents’ Personal Information
Monitor Relevant Accounts
Typically, credit reporting agencies do not have a credit report in a minor’s name. To find out if your minor dependent has a credit report or to request a manual search for your minor dependent’s Social Security number, each credit bureau has its own process. To learn more about these processes or request these services, you may contact the credit bureaus by phone or in writing or you may visit or contact the below credit bureaus.
- Equifax: https://www.equifax.com/personal/education/identity-theft/articles/-/learn/child-identity-theft/; 1-888-298-0045; and P.O. Box 105788 Atlanta, GA 30348-5788
- Experian: https://www.experian.com/help/minor-request.html; 1-888-397-3742; and P.O. Box 9554, Allen, TX 75013
- TransUnion: https://www.transunion.com/fraud-victim-resources; 1-833-799-5355; and P.O. Box 160, Woodlyn, PA 19094
To request information about the existence of a credit file in your minor dependent’s name, search for your dependent’s Social Security number, place a security freeze on your dependent’s credit file, place a fraud alert on your dependent’s credit report (if one exists), or request a copy of your dependent’s credit report you may be required to provide some or all the following information:
- A copy of your driver’s license or another government issued identification card, such as a state identification card, etc.;
- Proof of your address, such as a copy of a bank statement, utility bill, insurance statement, etc.;
- A copy of your minor dependent’s birth certificate;
- A copy of your minor dependent’s Social Security card;
- Your minor dependent’s full name, including middle initial and generation, such as JR, SR, II, III, etc.;
- Your minor dependent’s date of birth; and
- Your minor dependent’s previous addresses for the past two years.
Additional Information
Individuals may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps individuals can take to protect personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Individuals can obtain further information on how to file such a complaint by way of the contact information listed above. Individuals and/or their minor dependent have the right to file a police report if their minor dependent ever experiences identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, individuals or their minor dependent will likely need to provide some proof that their minor dependent has been a victim. Instances of known or suspected identity theft should also be reported to law enforcement.