Benefits of E-Visits

E-Visits make care for minor conditions available wherever, whenever you need it. There’s no need to miss work or school or sit in a waiting room. An E-Visit gives you answers through your phone or laptop. All you need is an internet connection—no video or audio involved.

Start an E-Visit

Sign up or log into MyChart to launch your E-Visit with AnMed. You don’t need a MyChart account to begin.

Conditions Treated

You can use E-Visits for a wide range of everyday symptoms, such as:

  • Back pain
  • Cough
  • COVID-19 symptoms
  • Diarrhea
  • Headache
  • Insect stings
  • Heartburn
  • Poison ivy
  • Red eye
  • Sinus problems
  • Sunburn
  • Swimmer's ear
  • Urinary problems
  • Vaginal discharge or irritation

E-Visits are not for emergencies. And E-Visits aren’t a substitute for long-term primary care.

Response Time

You’ll get a response to your E-visit form within four hours (but often sooner) between 7 a.m. and 7 p.m. seven days a week. If we receive your form after 7 p.m., we’ll respond the next morning. 

What if You Can't Treat Me?

You won’t be charged if we can't provide a diagnosis and treatment plan through an E-Visit. If you don't have a primary care doctor, please call us at 864-512-3748 and we will be happy to arrange an in-office appointment. You may also visit one of our CareConnect urgent care locations.

Will I Get a Prescription?

Yes, if your provider decides if it’s appropriate. You’ll be able to pick up the prescription at the pharmacy of your choice. 

E-Visit Payment

An E-Visit costs $20 and is payable by credit card. You also can pay with your Health Saving Account (HSA) card. In most cases, insurance will not cover an eVisit , so the $20 will not apply to your deductible. Please call your insurance provider for specific information about your plan's coverage.

Security & Confidentiality

Patient confidentiality is important to us. E-Visits meet all Health Insurance Portability and Accountability Act (HIPAA) regulations and requirements. We use the latest health technology through our MyChart portal and Experian partnership to secure your information.

Need Help Using E-Visits?

For help using E-Visits, call 864-512-3742 and select option 3. You can also email your question to